Boutique Urban Madrid Serrano, Madrid

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Key details

About the Hotel

Diego De Leon, 10, Madrid, Spain, 28006

Very good

7.3

6.9

/10

2.4

“The neighborhood offered good shops and charming restaurants to explore.”view full review

The 2-star Boutique Urban Madrid Serrano operates 80 suite-style apartments in Salamanca district, set around the grand Paseo de la Castellana - Madrid's important business area. The smoke-free property features conference space, concierge services, and complimentary wireless internet access.

Modern Suite Amenities

Bluesense Madrid Serrano offers 75 air-conditioned accommodations with kitchenettes featuring refrigerators, stovetops, and microwaves. Each spacious unit includes a private bathroom with full amenities, flat-screen TV, and heating.

Dining and Drinks

The property maintains a cafeteria where guests can order drinks and snacks. A bar/lounge serves favorite beverages.

Business and Services

Boutique Urban Madrid Serrano provides 861 square feet of meeting facilities. Additional conveniences include a launderette, 24-hour front desk, and luggage storage.

Transport and Landmarks

The property sits near Nuñez de Balboa Metro Station. El Retiro Park and Royal Botanical Garden showcase the area's natural beauty, while Adolfo Suarez Madrid-Barajas serves as the nearest airport.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Double Room

2 persons

280 sq. feet

2 Single beds

Shower

Heating

room details

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Spacious and Comfortable

“During my stay, I appreciated the spaciousness of the room. The layout suited my needs perfectly, providing enough room to comfortably move around. Despite a few minor issues, I found my private room with a bathroom to be good as expected for my extended visit.” view full review

Functional, Yet Improveable

“Though the shower had some quirks, like a leaking handheld showerhead, it still served its purpose. I liked having the option for hot water during my stay, and I believe with a few repairs, it could be even better.” view full review

Decent Room Amenities

“The room featured a kitchenette that included essential appliances like a microwave and mini-fridge. It made my stay easier, allowing me to prepare snacks and meals without needing to eat out all the time.” view full review

Breakfast Options Available

“The breakfast provided was quite basic; it offered a croissant or tostada with a drink. While it could have been a bit more generous, it was still a satisfying start to my day, especially considering the convenience.” view full review

General

No smoking on site
Free Wi-Fi
Car park
Safe deposit box
No pets allowed
Lift
Key card access

Guest Parking

Dryer
Cookware/ Kitchen utensils

Dining

Packed lunches

Room features

Air conditioning
Heating

Bathroom

Free toiletries

Self-catering

Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV

Location

Diego De Leon, 10, Madrid, Spain, 28006

Map view

Diego De Leon, 10, Madrid, Spain, 28006

City landmarks

Museum

Prado National Museum

1.5 mi

Football Stadium

Santiago Bernabeu Stadium

1.3 mi

Landmark

Calle Ponzano tapas

1.0 mi

Casino

Gran Via

1.4 mi

Park

El Retiro Park

1.3 mi

Square

Plaza Mayor

1.8 mi

Landmark

Parque del Retiro

1.3 mi

Square

Puerta del Sol

1.6 mi

Palace

Royal Palace of Madrid

1.9 mi

Museum

Museo Nacional Thyssen-Bornemisza

1.4 mi

Museum

Museo Sorolla

3100 ft

Public Building

Cybele Palace

1.2 mi

Museum

Plaza de Cibeles

1.2 mi

Landmark

Plaza de Toros de Las Ventas

1.6 mi

Museum

Museo Nacional de Ciencias Naturales

3100 ft

Museum

Museo Lazaro Galdiano

3100 ft

Museum

National Archaeological Museum

1.2 mi

Museum

Museo Nacional Centro de Arte Reina Sofia

1.9 mi

Library

Museum of the National Library

1.2 mi

Landmark

Palacio de Cristal

1.5 mi

Museum

Museo de Historia de Madrid

1.0 mi

Museum

Anden 0

1.0 mi

Landmark

Circulo de Bellas Artes

1.3 mi

Square

Plaza de Colon

1.2 mi

Square

Plaza del Marques de Salamanca

3200 ft

Park

Berlin Park

1.2 mi

Shopping Area

El Corte Ingles Goya

3100 ft

Museum

Museo de Cera de Madrid

1.2 mi

Mall

ABC Serrano

2900 ft

Nearby

Museum

Museo Arte Publico

1100 ft

Restaurants

Alonso Hermanos

800 ft

Calle de Lagasca

Naked & Sated

500 ft

Calle de Serrano 110

Los Claveles Tavern & Music

600 ft

Calle General Oraa 16 Bajo Barrio Salamanca

Mana Lounge

900 ft

Calle Juan Bravo 3

Taeva

1000 ft

Calle Velazquez 118

Makan Saj Wraps

1000 ft

Calle Velazquez 118

Cerveceria Sibila

1100 ft

Calle Velazquez 120

Botillo

1300 ft

BOTILLO Calle de Lopez de Hoyos 10

El Atelier de Dina

1400 ft

Calle de Lopez de Hoyos 9

La Escalera del 34

1100 ft

Calle Diego de Leon 34 28006

Getting around

City Centre

Madrid29 min · 1.5 mi

Airports

Madrid-Barajas Adolfo Suarez International Airport (MAD)29 min · 11.9 mi

Underground

Nunez de Balboa5 min · 1400 ft

Ruben Dario6 min · 1700 ft

Reviews and Ratings

Feedback from previous guests about their experience.

Layla

United Kingdom, March 2025

6.0/10

The hotel has a good vibe, set in a charming area, but it fell short in cleanliness and comfort. While it was spacious, it was quite noisy and not ideally equipped, making it hard to enjoy a peaceful stay. I wouldn't recommend it unless you're okay with basic accommodations that are a bit below standard.

Rooms

5.0

The room was spacious but not very well maintained. There were noises coming from outside due to poor window insulation, and the condition of the furniture fell short of what I expected. Additionally, the blinds were broken, which was quite inconvenient.

Service

5.0

The service was moderately helpful, but I encountered issues when some of my personal clothing was mistakenly discarded. The front desk didn't handle the situation well, which was frustrating. Communication was also a barrier since the staff had limited English skills.

Location

8.0

The hotel is located in a lovely area with good access to metro links, making it convenient for exploring the city. It's not far from key attractions, which was definitely a plus during my stay.

Dining

5.0

The breakfast included very basic options like boxed juices and packaged croissants, which didn't meet my expectations at all. I thought it would offer something more substantial.

Facilities

5.0

Overall, the facilities were quite limited. There were no exciting amenities to speak of, and the basic offerings didn't really add to the experience.

Emily

United Kingdom, December 2024

6.0/10

This hotel presents a mixed bag of experiences. On one hand, I found it situated in a lovely area with great local bars and shops, making it quite appealing. On the downside, the cleanliness left a lot to be desired and the noise from the street made it difficult to get a good night's sleep. The rooms provided the basics I needed, but improvements in maintenance and noise insulation would really enhance the stay.

Rooms

6.0

The rooms were very basic and, while clean, they could definitely use some maintenance. It wasn't a deal breaker, but a fresh coat of paint would make a big difference.

Service

6.0

Service was a bit hit or miss. While the staff were friendly and willing to help, communication was a challenge as they spoke only Spanish. I had a minor issue with my belongings that wasn't addressed as I had hoped.

Location

7.0

The hotel is located in a nice area with a chill vibe, surrounded by great bars, shops, and restaurants. Unfortunately, the noise from the street and local bars was quite disruptive, making it hard to sleep, especially being right above a busy bar.

Dining

5.0

Dining options were quite limited, with breakfasts being mostly industrial pastries and juice. On the days when breakfast was included, it felt underwhelming, to say the least.

Facilities

6.0

The facilities were basic but adequate for my needs. There's room for improvement, particularly regarding air conditioning, as it didn't function well and was quite noisy.

Great local area

Noise disturbances

Samantha

United Kingdom, December 2024

6.6/10

The hotel is very basic but served its purpose for a budget stay. It was clean and the maid was diligent with daily cleaning. However, the air conditioning was ineffective and quite noisy, making it tough to sleep, especially with street noise coming from a busy bar below. The location is lovely with a relaxed atmosphere and several nice shops and restaurants nearby, which I appreciated more than the hustle of the central area.

Rooms

6.0

The room was basic but clean, although I wasn't thrilled with the noisy air conditioning system.

Service

5.0

Service was decent, but it could be improved. The cleaning staff was often noisy in the morning, and the front desk wasn't very proactive.

Location

9.0

The area is charming with lovely bars, shops, and restaurants, making it a worthwhile choice for a relaxing stay.

Dining

Facilities

Ella

United Kingdom, October 2024

6.4/10

I found the hotel to be quite basic but it served its purpose during my stay. The cleanliness was a strong point, and the maid service was consistent. However, the air conditioning was ineffective and quite noisy, making it hard to sleep, especially during warmer months. Moreover, there was considerable noise coming from a bar downstairs which could definitely disrupt light sleepers. Despite these issues, the surrounding area is lovely, featuring nice bars, shops, and restaurants that I enjoyed exploring.

Rooms

6.0

The rooms were clean, but they felt very basic and did not match the pictures I had seen. Noise from the bar below was a significant issue.

Service

5.0

Although I didn't have significant interactions, I felt the service could have been improved in handling some issues. It was frustrating when the air conditioning problems were not adequately addressed.

Location

8.0

The hotel is in a charming area with a relaxed vibe, better than the more central Gran Via area, which made my evenings enjoyable after a day of sightseeing.

Dining

5.0

I can't comment much on dining since I didn't eat there, but I feel that breakfast options could greatly improve.

Facilities

5.0

The hotel was pretty basic in terms of facilities. The air conditioning definitely needs an upgrade for a better guest experience.

Aiden

United Kingdom, October 2024

6.6/10

The hotel offers a very basic stay that fulfills essential needs, and it's clean with daily maid service. However, the air conditioning was ineffective and quite noisy, making it hard to sleep, especially with the street noise from a nearby bar. Only consider this place if you're visiting during cooler weather or don't mind the noise, though the surrounding area is charming with nice bars and shops.

Rooms

6.0

The room was clean and slightly larger than expected, but it did require some maintenance, like fixing the hanging blinds and bedside lights. The long corridor to the bathroom can be inconvenient.

Service

7.0

The service was friendly, but there was a mistake where some personal clothing was thrown out. While they promised a refund, it was a bit unsettling.

Location

8.0

Although the hotel is in a lovely area with a relaxed vibe and good access to bars and shops, the street noise at night made it difficult to get a good night's sleep.

Dining

5.0

Dining options were very basic and limited, with supermarket-bought croissants and boxed juice, which didn't offer much value.

Facilities

5.0

The hotel had minimal facilities, mainly just the basics; amenities could definitely be improved.